Effective Date: 17th May 2023
- Data Controller and Contact Information
- Lawful Basis for Processing Personal Data
We collect and process personal data based on one or more lawful bases as outlined in Article 6 of the GDPR, including the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by the data controller or a third party.
- Information We Collect
3.1 Personal Information: We may collect personal information, such as your name, email address, billing address, phone number, and payment details when you sign up for our services or interact with us.
3.2 Log Data: When you visit our website or use our services, our servers automatically record information sent by your browser. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other similar data.
Purpose and Legal Basis of Processing
We collect and process your personal data for the following purposes:
4.1 Provision of Services: We use the information we collect to provide and improve our services, process payments, communicate with you, and deliver customer support.
4.2 Legal Compliance: We may process personal data to comply with our legal obligations, such as maintaining accurate financial records, complying with tax laws, and responding to lawful requests from public authorities.
4.3 Consent: Where required by law, we will obtain your consent before processing your personal data for certain purposes, such as sending marketing communications.
4.4 Legitimate Interests: We may process personal data based on our legitimate interests, such as ensuring the security of our systems, preventing fraud, and improving our services. We will always balance our legitimate interests with your rights and freedoms.
Data Subject Rights
As a data subject, you have certain rights under the GDPR, including:
6.1 Right of Access: You have the right to request access to the personal data we hold about you and receive a copy of that data.
6.2 Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
6.3 Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
6.4 Right to Restriction of Processing: You have the right to request the restriction of processing your personal data under certain circumstances, such as when the accuracy of the data is contested or the processing is unlawful.
6.5 Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another data controller.
6.6 Right to Object: You have the right to object to the processing of your personal data under certain circumstances, such as for direct marketing purposes or when the processing is based on legitimate interests.
6.7 Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
Information Sharing and Disclosure
7.1 Service Providers: We may engage third-party service providers to assist us in delivering our services or perform certain business functions. These providers have access to your information only to the extent necessary to fulfill their duties and are bound by confidentiality obligations.
7.2 International Transfers: If we transfer your personal data to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission or relying on the Privacy Shield framework for transfers to the United States.
7.3 Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We regularly review our security practices to ensure the confidentiality, integrity, and availability of your data.
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Please provide sufficient information to allow us to respond to your inquiry or request appropriately.